Friday, February 14, 2014

Alere: Bringing Careers in Health Care to the Philippines

A leading health care solutions company based in the United States, Alere, which focuses on servicing patients with chronic diseases by providing them with near-patient diagnostic care and managing their supplies reorders, has come to the Philippines.

Alere Philippines has set up office at the Fort after having acquired a company established in Manila and felt it was a perfect match. They wanted to establish their service center platform here. Our English-speaking labor force as well as access to many healthcare-related graduates makes Alere's presence here logical, practical and forward-looking.

Alere Home Monitoring President, Jon Russell, says it all in this video:

At the moment, the services the Philippines will be providing is the backend, i.e., Alere Philippines will be processing the ordering of diagnostic supplies by its customers, mainly in the US. By having it done here, where the time difference is almost exactly opposite that of the US, customers can place orders even outside working hours there and still have people here processing their orders so that the shipping process continues all day round worldwide.

We did a tour of the Alere offices which can hold 200 seats per floor. They plan to get another floor in the building, bringing capacity up to a maximum of 400 seats eventually. They operate normal office hours right now but eventually may move into a 24/7 work hour operation.

For those who want a career with Alere, they are currently open to hiring. Having a healthcare background (nurses, therapists, medical technologists, pharmacists, etc) is an advantage although they are also getting peope from other backgrounds. I asked how their salary structure is and I was told that they are competitive and is around the 70% percentile. Jon Russell says they are trying to develop careers, not jobs, as they hope to bring in more services into the Philippines down the road.

Alere Philippines is located on the 11th Floor of W Building, 32nd Ave. corner 5th St in Bonifacio Global City.

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